Not altruism, but customer focus

“George W Merck”:http://www.merck.com/newsroom/executive_speeches/120150.html: a commencement day speech at Richmond, Virginia, December 1, 1950 bq. We try to remember that medicine is for the patient. We try never to forget that medicine is for the people. It is not for the profits. The profits follow, and if we have remembered that, they have never failed to appear. The better we have remembered it, the larger they have been. The whole speech is worth reading: it reflects a sense of excitement about the world of pharmacology that has been tinged, to say the least, since 1950. _pointer from the “John Kay”:http://www.johnkay.com/recent/ in the FT_

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